Global Microsoft Outage - service update

The ongoing global Microsoft outage continues to affect email and some communication systems across our services and other NHS organisations.

Our services continue to operate during their usual opening hours, with business continuity plans in place. We are monitoring the situation closely. You may experience longer waits when contacting us. Thank you for your patience.

Please continue to attend planned appointments unless we contact you to advise otherwise. During usual opening hours, contact your service by telephone or through its app. Please do not contact us by email while the disruption continues.

If you need urgent medical help when your service is closed, use NHS 111 online or call 111. In a life-threatening emergency, call 999.

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Your practice is part of Operose Health, a group of GP surgeries working together to provide great care across the country.

If you’re moving home or changing areas, you may be able to register at another Operose Health practice near your new address. Our teams share the same purpose – to improve access, outcomes and patient experience and we’re guided by the same values: caring, ambitious, resourceful, and committed to excellence.

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