Global Microsoft Outage - service update

The ongoing global Microsoft outage continues to affect email and some communication systems across our services and other NHS organisations.

Our services continue to operate during their usual opening hours, with business continuity plans in place. We are monitoring the situation closely. You may experience longer waits when contacting us. Thank you for your patience.

Please continue to attend planned appointments unless we contact you to advise otherwise. During usual opening hours, contact your service by telephone or through its app. Please do not contact us by email while the disruption continues.

If you need urgent medical help when your service is closed, use NHS 111 online or call 111. In a life-threatening emergency, call 999.

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Test Results

Dr.iQ is now powered by Evergreen. This means that test results can be viewed in the Evergreen Life app.

Please make sure that you only use the links or QR codes on this page to download the Evergreen Life app if you are registered at The Practice Leecon & Hawkwell.

If your test results show that you need more tests or treatment, we will contact you.

Once we have reviewed your test results, you can view them in your Evergreen Life app or NHS account (through the NHS website or NHS App).

Click here to download the Evergreen Life app on your mobile device or scan the QR code below.

L&H Dr.iQ QR code

 

You can also phone or visit us between 11am to 4pm and we will tell you what the results are. Our team will let you know during your test how long you will have to wait for the results.

Advice on test results

Finding Test Results Information

On the Evergreen Life app, you can find your test results information within the ‘Results’ section of GP record section.

Click here to download the Evergreen Life app on your mobile device

 

How To Get My Test Results

On the Evergreen Life app, you can find your test results information within the ‘Results’ section of GP record section. If the results are abnormal, you will be contacted by text message or telephone to discuss next steps.

Click here to download the Evergreen Life app on your mobile device

 

How To Get My Test Results Online

You can access your test results online by downloading the Evergreen Life app on your mobile.

Click here to download the Evergreen Life app on your mobile device

 

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