Global Microsoft Outage - service update

The ongoing global Microsoft outage continues to affect email and some communication systems across our services and other NHS organisations.

Our services continue to operate during their usual opening hours, with business continuity plans in place. We are monitoring the situation closely. You may experience longer waits when contacting us. Thank you for your patience.

Please continue to attend planned appointments unless we contact you to advise otherwise. During usual opening hours, contact your service by telephone or through its app. Please do not contact us by email while the disruption continues.

If you need urgent medical help when your service is closed, use NHS 111 online or call 111. In a life-threatening emergency, call 999.

Patient Education

We know that helping to educate patients on their condition leads to better outcomes for patients.

During your appointment, we will discuss your diagnosis and treatment plan with you. You can find out more information about your condition or treatment on the NHS website Health A to Z – NHS.

Patient education events

Our practice hosts regular patient education events that are free to the local community. These may focus on diabetes, mental health, women’s health or men’s health – for example.

Our latest events will be advertised in the news section of our websites.

We hope to see you at our next event!