Global Microsoft Outage - service update

The ongoing global Microsoft outage continues to affect email and some communication systems across our services and other NHS organisations.

Our services continue to operate during their usual opening hours, with business continuity plans in place. We are monitoring the situation closely. You may experience longer waits when contacting us. Thank you for your patience.

Please continue to attend planned appointments unless we contact you to advise otherwise. During usual opening hours, contact your service by telephone or through its app. Please do not contact us by email while the disruption continues.

If you need urgent medical help when your service is closed, use NHS 111 online or call 111. In a life-threatening emergency, call 999.

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Prescriptions for Medications and Medication Reviews

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If you need to order repeat prescriptions the best way to order them is through the Evergreen Life app, or NHS app.

Please make sure that you only use the links or QR codes on this page to download the Evergreen Life app if you are registered at The Practice Leecon & Hawkwell.

Click here to download the Evergreen Life app on your mobile device or scan the QR code below to download the app.

L&H Dr.iQ QR code

Ordering prescriptions through the Evergreen app

 

For more information on medications and prescriptions, please see below.

Advice on Prescriptions

Ordering Repeat Prescriptions

The easiest way to order repeat prescriptions is to download the Evergreen Life app, NHS app or email us.

Click here to download the Evergreen Life app on your mobile device

Download NHS App

Email: leecon.f81675@nhs.net

We do not take repeat prescription requests over the phone.

Collecting Your Prescription

You can usually collect your prescription from the pharmacy 2 to 3 working days after you have ordered it. You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • On the app or website where you order repeat prescriptions
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Questions About Your Prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z

Medication Reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription Charges

Find out more about prescription charges

About Pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throat
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find Your Nearest Pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Find a pharmacy

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